BUSINESS

All profits seeking activities and organisations that offer goods and services to customers, patients and our clients.

• A businessman is a hybrid of a dancer and a calculator. - Paul valley- 1945, French Poet.
• Great ideas need landing gear as well as wings. - C.D.Jackson-1964- Am.-publisher.
• To err is human, but it is against company policy. - Anonymous To forgive is not company policy.
• The absence of evidence is not evidence of absence. - Anonymous.
• Pay peanuts and you get monkeys. - Anonymous.

GOALS

• Goal: a desired future state:- the end toward which effort is directed .
• Management by objectives works if you know the objectives. Ninety percent of the time you don’t. - Peter Drucker
• Go as far as you can see, and when you get there, you will see farther anonymous.
• First we will be the first, and then we will be the best - Grant tinker – 1926- A.m- TV- Exc.
• One cannot collect all the beautiful shells on the beach. – A.M.Lindberg Am - author

THE ENTREPRENEURIAL SPIRIT

• Entrepreneur: one who assumes the financial risk of forming, operating , and managing a business or other undertaking
• The cure for boredom is curiosity. There is no cure for curiosity.
• If a man goes into business with only the idea of making money, the chances are he won’t. – Joyce Clyde Hall -1982 - founder, Hallmark Cards,Inc.
• Some men go through a forest and see no firewood. English proverb.
• What entrepreneurs make and manage, not what economists measure, is the real economy. George Gilder 1939 – Am author.
• A wise man will make more opportunities than he finds. Francis Bacon 1626 English Philosopher
• Everyone lives by selling something. Scottish author

CREATIVITY

• Creativity : human activity that produces original ideas or knowledge, frequently by testing combinations of data to produce unique results.
• It is better to light a candle than to curse the darkness. - Chinese
• Follow the crowd and you will never be followed by a crowd. - Anonymous
• Imagination is more important than knowledge. - Albert Einstein

THE MEANING OF MANAGEMENT

• Management : process of coordinating human, informational, physical and financial resources to accomplish organizational goals
• Show me a thoroughly satisfied man and I will show you a failure. - Thomas Edison
• If he works for you , you work for him. - Japanese proverb
• If a manager spends more than 10% of his time on “ human relations “ then the group is probably too large. Peter Drucker.
• Lots of folks confuse bad management with destiny. Frank Mc Kinney 1930 Am humour

TIME MANAGEMENT

• Someday is not a day of the week - Anonymous
• The time is always right to do what is right. - Martin Luther King Jr.
• The day will happen whether or not you get up. - John Ciardi 1986 Am poet.
• Remember that time is money. - Benjamin Franklin 1790 Am Statesman
• People count up the faults of those who keep them waiting. - French proverb.
• It is better to begin in the evening , than not at all. - English proverb.

ADVICE AND WISDOM

• The cobra will bite you whether you call it cobra or Mr. Cobra. - Indian proverb
• He, who can lick, can bite also. - French proverb.
• Tell not all you know, believe not all you hear, do not all you are able - Indian proverb.
• No one wants advice – only corroboration - John Steinbeck 1968 Am Novelist
• When a man seeks your advice he generally wants your praise. - Philip Dormer Stanhope 1773 English Statesman

EXPERTS AND CONSULTANTS

• Expert : having a high degree of skill of knowledge of a certain subject
• Expert is one who knows more and more about less and less. - Nicholas. M. Butler 1974 Am educator Nobel laureate.
• Make three correct guesses consecutively and you will establish a reputation as an expert - Laurence J Peter 1990 Am author
• We are drowning in information but starved for knowledge.

PLANNING

• Planning : process by which people set objectives, assess the future, and develop courses of action to accomplish these objectives
• Strategic planning : process of determining the major objectives of an organisation and then choosing the course of action and allocating the resources necessary to achieve those objectives.
• Tactical Planning : process of translating broad strategic goals and plans into specific goals and plans that are relevant to a single component of the organization, such as a functional area like human resources or marketing.
• Plan your work and work your plan - Anonymous
• If you are planning for one year, grow rice.
• If you are planning for 20 years, grow trees.
• If you are planning for centuries, grow men. ____ Chinese proverb
• Chance favours those who are prepared. - Anonymous
• It is a bad plan that admits of no modification. -B.C Latin
• The time to repair the roof is when the sun is shining. - John. F. Kennedy

LEADERSHIP

• A process of influencing people to direct their efforts toward the attainment of specific objectives.
• All mankind is divided into three classes: those who are immovable; those who are movable; and those who move
• Lead, follow, or get out of the way. - Anonymous
• The graveyards are full of indispensable men. . - Charles de Gaulle 1970 Fr. President
• To be humble to superiors is a duty, to equals courtesy, to inferiors nobleness. - Benjamin Franklin 1790 Am Statesman.
• Remember, a dead fish can float down-stream but it takes a live one to swim upstream. - W.C.Fields 1946 Am actor comedian
• Anger is just a letter short of danger. - Anonymous

LISTINING AND SILENCE

• A closed mouth gathers no feet.
• To avoid criticism, do nothing, say nothing, be nothing. - Hubbard 1915 Am author
• The only way to entertain some folks is to listen to them
• Don’t talk unless you can improve the silence. - English.
• Silence is one of the hardest arguments to refute.
• Better to remain silent and be thought a fool than to speak out and remove all doubt. Abraham Lincoln, 16th president of USA.

BUREAUCRACY

A classical approach to organizing, emphasizing a structured, formal network of relationships among specialized positions in an organization characterised by set rules and procedures.

• Committee – a group of men who keep minutes and waste hours. - Am actor
• A camel looks like a horse that was planned by a committee. - Anonymous

Guidelines for bureaucrats :

• When in charge, ponder.
• When in trouble, delegate
• When in doubt, mumble.
• Britain has invented a new missile. It’s called the civil servant – it doesn’t work and it can’t be fired. - Sir Walter Walker 1912 British General
• Every successful enterprise requires three men – a dreamer, a businessman, and a son –of –a-bitch. - Peter Mc Arthur 1924, Canadian author.
• Don’t wrestle with pigs; you get dirty and they enjoy it. - Anonymous

MONEY

• Money is a good servant and bad master. - English
• If you would know the value of money, - go and borrow some. - Benjamin Franklin
• There’s no such thing as a free lunch. - Milton Friedman Am economist
• Nowadays, people can be divided into three classes – the Haves, the Have-Nots, and the Have-Not-Paid-for-What-They-Haves.
• The best investment on earth is earth.

EXPERIENCE

the accumulation of knowledge or skill resulting from participation in activities or events.

• Does he have 17 years of experience or one year of experience 17 times.

SELF ESTEEM

• Character is what you are in the dark
• Don’t compromise yourself. You are all you’ve got.
• An appeaser is one who feeds a crocodile hoping it will eat him last. - Winston Churchill